Privacy Policy

Privacy Policy

SunX.com.au (“SunX”, “we”, “our”, “us”) is committed to protecting your privacy in accordance
with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy
Policy explains how we collect, use, disclose, and safeguard your personal information when
you visit our website, use our services, or otherwise interact with us.
Please read this policy carefully. By using our website and services, you consent to the
practices described below.

1. What Information We Collect

We may collect the following types of personal information:

1.1 Personal Information Provided by You:

● Full name

● Email address

● Phone number

● Billing and shipping address

● Payment information (via secure third-party processors

● Business name (if applicable)

● Any other personal information you provide to us directly

1.2 Automatically Collected Information:

● IP address

● Browser type and version

● Device type and operating system

● Pages visited and time spent on our site

● Referral URL

● Cookies and tracking technology data (see Section 6)

2. How We Collect Your Information

We collect information through:

● Our website (e.g. forms, orders, account creation)

● Email and phone communications

● Social media and marketing platforms

● Cookies and analytics tools

● Third-party integrations (e.g., payment gateways, CRM tools)

3. How We Use Your Information

We may use your personal information to:

● Process transactions and deliver services

● Respond to inquiries and customer service requests

● Send updates, promotional offers, and newsletters (with opt-out capability)

● Improve our website, products, and user experience

● Conduct research and analytics

● Comply with legal obligations

4. Disclosure of Your Information

We do not sell your personal information. However, we may disclose it to third parties in the
following circumstances:

● Service Providers: e.g., payment processors, hosting providers, marketing platforms

● Legal Compliance: where required by law or court order

● Business Transfers: in connection with a merger, acquisition, or sale of our business

● Consent-Based Sharing: when you provide consent to disclose to a third part

All third parties are expected to comply with privacy obligations under the APPs.

5. Cross-Border Data Transfers

If information is processed outside Australia. In such cases, we take reasonable steps to ensure
that these third parties comply with applicable privacy standards and contractual safeguards.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (such as Google Analytics) to:

● Personalise your experience on our site

● Understand usage patterns and site performance

● Facilitate marketing campaigns

You can control or disable cookies through your browser settings, though this may affect site
functionality.

7. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss,
and unauthorised access, modification, or disclosure, including:

● SSL encryption

● Firewalls and secure server environments

● Access controls and staff training

However, no method of transmission over the Internet is 100% secure. You use our services at
your own risk.

8. Your Rights and Choices

You have the right to:

● Access the personal information we hold about you

● Request correction of your information

● Withdraw consent for marketing communications

● Complain about a privacy breach (see Section 10)

Requests can be made by contacting us directly (see Section 11).

9. Retention of Information

We retain your personal information only as long as necessary for the purposes described in
this policy or as required by law. Once no longer needed, your data is securely deleted or
anonymised.

10. Complaints and Concerns

If you have a complaint about how we handle your personal information, please contact us
using the details below. We take privacy complaints seriously and will respond within 30 days. If
you are not satisfied with our response, you may contact the Office of the Australian
Information Commissioner (OAIC).

Website: https://www.oaic.gov.au/

11. Contact Us

If you have questions about this Privacy Policy or wish to make a privacy request, please
contact us at:
SunX Pty Ltd
Email: info@alphamarketing.com.au
Address: 2/44 Dunn Rd., Smeaton Grange, Sydney, New South Wales, 2567, Australia
Website: https://www.sunx.com.au

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available
on our website. We encourage you to review it periodically.

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